When it comes to product life cycle, only one thing is sure to either benefit or perhaps hurt any software — service and support. Regardless how intuitive and simple a creator believes a program to be, there will be an astounding proportion of users unable to successfully navigate software program without the help of customer service…[Read more]

When it comes to product life cycle, only one point is sure to either benefit or hurt any software – service and support. Regardless of how intuitive and simple a creator believes a program to be, there will be an astounding proportion of users unable to successfully navigate software program without the help of customer service and…[Read more]